Muni-Link - Partial Outage – Incident details

All systems operational

Partial Outage

Resolved
Partial outage
Started 18 days agoLasted about 2 hours

Affected

Billing

Partial outage from 8:27 PM to 10:23 PM

Service Orders

Partial outage from 8:27 PM to 10:23 PM

Service Lines

Partial outage from 8:27 PM to 10:23 PM

Notifications

Partial outage from 8:27 PM to 10:23 PM

Customer Portal v1

Partial outage from 8:27 PM to 10:23 PM

Customer Portal v2

Partial outage from 8:27 PM to 10:23 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating reports of some clients being unable to access the system or certain system features.