Muni-Link - Notice history

All systems operational

Billing - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Service Orders - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Service Lines - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Notifications - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Customer Portal v1 - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Customer Portal v2 - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Datamart - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Authentication - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Liens/Loans - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%

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Dec 2023
Jan 2024
Feb 2024

Payment Providers - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Notice history

Feb 2024

Planned Software Maintenance
  • Completed
    February 28, 2024 at 1:53 AM
    Completed
    February 28, 2024 at 1:53 AM

    Maintenance completed

  • In progress
    February 28, 2024 at 1:00 AM
    In progress
    February 28, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 28, 2024 at 1:00 AM
    Planned
    February 28, 2024 at 1:00 AM

    We are planning for a scheduled maintenance during this time. There should be no service interruptions or downtime during this maintenance.

Issue Identified with real time data refresh for customers using Invoice Cloud
  • Resolved
    Resolved
    This incident has been resolved.
System Outage
  • Resolved
    Resolved

    The incident is resolved and the system is back to operational.

  • Update
    Update

    We implemented a fix and are currently monitoring the result. We expect full system performance to be restored within 3 hours.

  • Monitoring
    Monitoring

    We have identified the problem and systems are starting to come back online.

  • Identified
    Identified

    The source of the problem has been identified and we are working toward a resolution.

  • Investigating
    Investigating

    We are currently investigating this incident. We will provide updates as information becomes available.

Scheduled Software Maintenance
  • Completed
    February 01, 2024 at 4:00 AM
    Completed
    February 01, 2024 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    February 01, 2024 at 1:00 AM
    In progress
    February 01, 2024 at 1:00 AM

    Maintenance is now in progress

  • Planned
    February 01, 2024 at 1:00 AM
    Planned
    February 01, 2024 at 1:00 AM

    We are planning for a scheduled maintenance during that time. There will not be any service interruptions during this maintenance.

Jan 2024

Scheduled Software Maintenance
  • Completed
    January 31, 2024 at 4:00 AM
    Completed
    January 31, 2024 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    January 31, 2024 at 1:00 AM
    In progress
    January 31, 2024 at 1:00 AM

    Maintenance is now in progress

  • Planned
    January 31, 2024 at 1:00 AM
    Planned
    January 31, 2024 at 1:00 AM

    We are planning for a scheduled maintenance during that time. There will not be any service interruptions during this maintenance.

Dec 2023

No notices reported this month

Dec 2023 to Feb 2024

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