Muni-Link - System Outage – Incident details

All systems operational

Show current status

System Outage

ResolvedMajor outage25 minutes

Affected

Billing

Major outage from 7:25 PM to 7:51 PM

Service Orders

Major outage from 7:25 PM to 7:51 PM

Service Lines

Major outage from 7:25 PM to 7:51 PM

Notifications

Major outage from 7:25 PM to 7:51 PM

Customer Portal v1

Major outage from 7:25 PM to 7:51 PM

Customer Portal v2

Major outage from 7:25 PM to 7:51 PM

  • ResolvedUTC

    The incident is resolved and the system is back to operational.

  • UpdateUTC

    We implemented a fix and are currently monitoring the result. We expect full system performance to be restored within 3 hours.

  • MonitoringUTC

    We have identified the problem and systems are starting to come back online.

  • IdentifiedUTC

    The source of the problem has been identified and we are working toward a resolution.

  • InvestigatingUTC

    We are currently investigating this incident. We will provide updates as information becomes available.