Muni-Link - Periodic instability of the system – Incident details

All systems operational

Show current status

Periodic instability of the system

ResolvedDegraded performance2 hours 13 minutes

Affected

Billing

Degraded performance from 4:04 PM to 6:18 PM

Service Orders

Degraded performance from 4:04 PM to 6:18 PM

Service Lines

Degraded performance from 4:04 PM to 6:18 PM

Notifications

Degraded performance from 4:04 PM to 6:18 PM

Customer Portal v1

Degraded performance from 4:04 PM to 6:18 PM

Customer Portal v2

Degraded performance from 4:04 PM to 6:18 PM

  • ResolvedUTC

    The stability issues are resolved and the system is functioning normally.

  • MonitoringUTC

    Some customers are reporting inability to access the system and periods of slow system response.
    We are actively working towards a resolution.