Muni-Link - Issues sending Biller Initiated Files (BIF) for new accounts if Invoice Cloud is in use – Incident details

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Issues sending Biller Initiated Files (BIF) for new accounts if Invoice Cloud is in use

ResolvedDegraded performance3 hours 22 minutes

Affected

Payment Providers

Degraded performance from 2:48 PM to 6:10 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    This includes brand new accounts and accounts created from a finalization. We are actively working to correct the issue and will provide an update once we have reached a resolution.