Muni-Link - Partial Outage – Incident details

Partial Outage

ResolvedPartial outage1 hour 55 minutes

Affected

Billing

Partial outage from 8:27 PM to 10:23 PM

Service Orders

Partial outage from 8:27 PM to 10:23 PM

Service Lines

Partial outage from 8:27 PM to 10:23 PM

Notifications

Partial outage from 8:27 PM to 10:23 PM

Customer Portal v1

Partial outage from 8:27 PM to 10:23 PM

Customer Portal v2

Partial outage from 8:27 PM to 10:23 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently investigating reports of some clients being unable to access the system or certain system features.