Muni-Link - Notice history

All systems operational

Billing - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Service Orders - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Service Lines - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Notifications - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Customer Portal v1 - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Customer Portal v2 - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Datamart - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Authentication - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Liens/Loans - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Payment Providers - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 99.90%

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Jun 2026
Jul 2026
Aug 2026

Notice history

Aug 2026

Partial Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating reports of outages on some systems.

Partial Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating reports of some clients being unable to access the system or certain system features.

Jul 2026

Issues Identified with the Service Orders module
  • Resolved
    UTC
    Resolved

    Services orders has been reverted to prior version, reported disruptions are resolved.

  • Identified
    UTC
    Identified

    We are aware of issues in the Service Orders module this morning. The issues are identified, several hotfixes have already been applied and the remainder will be fixes as they are available.

We are monitoring reports of degraded performance and intermittent connectivity issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are aware of continued issues with accessing the system. The causes are under investigation and we are working towards a resolution.

  • Resolved
    UTC
    Resolved

    We are not seeing any more reports of degraded performance this morning. The problems were most likely related to various internet outages caused by severe weather.

  • Monitoring
    UTC
    Monitoring

    We are monitoring reports of degraded performance and intermittent connectivity issues. We are investigating activity from our service providers. Updates will be provided as they are available.

Jun 2026

Planned Software Maintenance
  • Completed
    June 17, 2026 at 2:00 AMUTC
    Completed
    June 17, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 17, 2026 at 12:00 AMUTC
    In progress
    June 17, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 16, 2026 at 5:53 PMUTC
    Planned
    June 16, 2026 at 5:53 PMUTC

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Jun 2026 to Aug 2026

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