Muni-Link - Notice history

All systems operational

Billing - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Service Orders - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Service Lines - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notifications - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Customer Portal v1 - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Customer Portal v2 - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Datamart - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Authentication - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Liens/Loans - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Payment Providers - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

Issues sending Biller Initiated Files (BIF) for new accounts if Invoice Cloud is in use
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    This includes brand new accounts and accounts created from a finalization. We are actively working to correct the issue and will provide an update once we have reached a resolution.

Planned Software Maintenance
  • Completed
    January 23, 2025 at 3:30 AM
    Completed
    January 23, 2025 at 3:30 AM
    Maintenance has completed successfully
  • In progress
    January 23, 2025 at 1:30 AM
    In progress
    January 23, 2025 at 1:30 AM
    Maintenance is now in progress
  • Planned
    January 23, 2025 at 1:30 AM
    Planned
    January 23, 2025 at 1:30 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Planned Software Maintenance
  • Completed
    January 22, 2025 at 3:00 AM
    Completed
    January 22, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    January 22, 2025 at 1:00 AM
    In progress
    January 22, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    January 22, 2025 at 1:00 AM
    Planned
    January 22, 2025 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Planned System Maintenance
  • Completed
    January 15, 2025 at 12:49 AM
    Completed
    January 15, 2025 at 12:49 AM
    Maintenance has completed successfully.
  • In progress
    January 15, 2025 at 12:00 AM
    In progress
    January 15, 2025 at 12:00 AM
    Maintenance is now in progress
  • Planned
    January 15, 2025 at 12:00 AM
    Planned
    January 15, 2025 at 12:00 AM

    System maintenance is planned for this time. There should be no downtime during this maintenance.

Dec 2024

Database Maintenance
  • Completed
    December 11, 2024 at 3:00 AM
    Completed
    December 11, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    December 11, 2024 at 12:00 AM
    In progress
    December 11, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    December 11, 2024 at 12:00 AM
    Planned
    December 11, 2024 at 12:00 AM

    We are planning to perform database nodes and cluster maintenance from 7 PM to 10 PM EST on December 10th. There should be no impact to application access.

Planned Software Maintenance
  • Completed
    December 06, 2024 at 3:00 AM
    Completed
    December 06, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    December 06, 2024 at 1:00 AM
    In progress
    December 06, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    December 06, 2024 at 1:00 AM
    Planned
    December 06, 2024 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Partial System Outage
  • Resolved
    Resolved

    We quickly resolved the incident within a few minutes.

Nov 2024

System Maintenance
  • Completed
    November 13, 2024 at 3:00 AM
    Completed
    November 13, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    November 13, 2024 at 12:00 AM
    In progress
    November 13, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    November 13, 2024 at 12:00 AM
    Planned
    November 13, 2024 at 12:00 AM

    Some systems will be undergoing maintenance during this time. There is no expected downtime during this maintenance.

Planned Software Maintenance
  • Completed
    November 06, 2024 at 4:00 AM
    Completed
    November 06, 2024 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    November 06, 2024 at 2:00 AM
    In progress
    November 06, 2024 at 2:00 AM
    Maintenance is now in progress
  • Planned
    November 06, 2024 at 2:00 AM
    Planned
    November 06, 2024 at 2:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Nov 2024 to Jan 2025

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