Muni-Link - Notice history

All systems operational

Billing - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Service Orders - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Service Lines - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notifications - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Customer Portal v1 - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Customer Portal v2 - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Datamart - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Authentication - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Liens/Loans - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Payment Providers - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

Partial System Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The problem has been identified and service should be restored.

  • Investigating
    Investigating

    We are aware of issues that are impacting system access for certain users. We are investigating the issue and will post updates as they become available.

Planned Software Maintenance
  • Completed
    April 16, 2025 at 2:00 AM
    Completed
    April 16, 2025 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    April 16, 2025 at 12:00 AM
    In progress
    April 16, 2025 at 12:00 AM
    Maintenance is now in progress
  • Planned
    April 16, 2025 at 12:00 AM
    Planned
    April 16, 2025 at 12:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Mar 2025

Customer Portal payments may be experiencing degraded functionality
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident. It appears to only be impacting only customers with specific payment integrations

Planned Software Maintenance
  • Completed
    March 19, 2025 at 2:00 AM
    Completed
    March 19, 2025 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    March 19, 2025 at 12:00 AM
    In progress
    March 19, 2025 at 12:00 AM
    Maintenance is now in progress
  • Planned
    March 19, 2025 at 12:00 AM
    Planned
    March 19, 2025 at 12:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Feb 2025

Planned Software Maintenance
  • Completed
    February 21, 2025 at 3:00 AM
    Completed
    February 21, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    February 21, 2025 at 1:00 AM
    In progress
    February 21, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 21, 2025 at 1:00 AM
    Planned
    February 21, 2025 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Database Servers Upgrade
  • Completed
    February 12, 2025 at 3:00 AM
    Completed
    February 12, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    February 12, 2025 at 12:00 AM
    In progress
    February 12, 2025 at 12:00 AM
    Maintenance is now in progress
  • Planned
    February 12, 2025 at 12:00 AM
    Planned
    February 12, 2025 at 12:00 AM

    We plan to begin upgrading some of the database servers with additional resources to handle future growth. This will be done in a rolling way purposely designed to minimize any downtime risks. With that said we do not expect any downtime associated with these upgrades.

Feb 2025 to Apr 2025

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