Muni-Link - Notice history

All systems operational

Billing - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Service Orders - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Service Lines - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
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Notifications - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Customer Portal v1 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Customer Portal v2 - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Datamart - Operational

99.96% uptime
May 2026 · 99.89%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Authentication - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Liens/Loans - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Payment Providers - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

View current status

Jul 2026

Issues Identified with the Service Orders module
ResolvedDegraded performance1 hour 48 minutes
  • ResolvedUTC

    Services orders has been reverted to prior version, reported disruptions are resolved.

  • IdentifiedUTC

    We are aware of issues in the Service Orders module this morning. The issues are identified, several hotfixes have already been applied and the remainder will be fixes as they are available.

We are monitoring reports of degraded performance and intermittent connectivity issues
ResolvedDegraded performance45 hours 55 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are aware of continued issues with accessing the system. The causes are under investigation and we are working towards a resolution.

  • ResolvedUTC

    We are not seeing any more reports of degraded performance this morning. The problems were most likely related to various internet outages caused by severe weather.

  • MonitoringUTC

    We are monitoring reports of degraded performance and intermittent connectivity issues. We are investigating activity from our service providers. Updates will be provided as they are available.

Jun 2026

JUN17
Planned Software Maintenance
CompletedMaintenance2 hours
  • CompletedJune 17, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progressJune 17, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 16, 2026 at 5:53 PMUTC

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

May 2026

MAY20
Planned Software Maintenance
CompletedMaintenance2 hours
  • CompletedMay 20, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progressMay 20, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedMay 20, 2026 at 12:00 AMUTC

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

MAY18
Planned Security Updates 11:59 PM EST Sunday May 17th
CompletedMaintenance1 hour
  • CompletedMay 18, 2026 at 4:59 AMUTC
    Maintenance has completed successfully
  • In progressMay 18, 2026 at 3:59 AMUTC
    Maintenance is now in progress
  • PlannedMay 18, 2026 at 3:59 AMUTC

    We are planning for a scheduled maintenance of a few servers at this time. We expect disruption will be minimal.

Datamart issue
ResolvedPartial outage7 hours 22 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    A fix is in testing and will be deployed as soon as its verified.

  • IdentifiedUTC

    We are aware of an issue affecting the Datamart screens. The problem is identified and we are working towards a fix.

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May 2026 to Jul 2026

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