Muni-Link - Notice history

All systems operational

Billing - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Service Orders - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Service Lines - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Notifications - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Customer Portal v1 - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Customer Portal v2 - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Datamart - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Authentication - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Liens/Loans - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Payment Providers - Operational

100% - uptime
Sep 2024 · 99.97%Oct · 99.99%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

System Maintenance
  • Completed
    November 13, 2024 at 3:00 AM
    Completed
    November 13, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    November 13, 2024 at 12:00 AM
    In progress
    November 13, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    November 13, 2024 at 12:00 AM
    Planned
    November 13, 2024 at 12:00 AM

    Some systems will be undergoing maintenance during this time. There is no expected downtime during this maintenance.

Planned Software Maintenance
  • Completed
    November 06, 2024 at 4:00 AM
    Completed
    November 06, 2024 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    November 06, 2024 at 2:00 AM
    In progress
    November 06, 2024 at 2:00 AM
    Maintenance is now in progress
  • Planned
    November 06, 2024 at 2:00 AM
    Planned
    November 06, 2024 at 2:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Oct 2024

Partial System Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Access is restored. We are monitoring the system.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are receiving reports that some customers are having trouble accessing the system. We are currently investigating.

Planned Software Maintenance
  • Completed
    October 09, 2024 at 3:00 AM
    Completed
    October 09, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    October 09, 2024 at 1:00 AM
    In progress
    October 09, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    October 09, 2024 at 1:00 AM
    Planned
    October 09, 2024 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Sep 2024

Partial System Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We have reports that some clients are unable to access the system. We are Investigating the situation and are working toward a resolution.

Partial System Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Service has been restored for most clients, we are continuing to monitor the situation.

  • Identified
    Identified

    The source of the problem has been identified and we are working towards a resolution. We expect the system to be back online by 11:00AM EST.

  • Investigating
    Investigating

    We are aware that some clients are experiencing problems trying to access the system. We are currently investigating this incident.

Planned Software Maintenance
  • Completed
    September 11, 2024 at 4:00 AM
    Completed
    September 11, 2024 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    September 11, 2024 at 1:00 AM
    In progress
    September 11, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    September 11, 2024 at 1:00 AM
    Planned
    September 11, 2024 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Sep 2024 to Nov 2024

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