Muni-Link - Notice history

All systems operational

Billing - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Service Orders - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Service Lines - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notifications - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Customer Portal v1 - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Customer Portal v2 - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Datamart - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Authentication - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Liens/Loans - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Payment Providers - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Planned Software Maintenance
Scheduled for October 09, 2024 at 1:00 AM – 3:00 AM about 2 hours
  • Planned
    October 09, 2024 at 1:00 AM
    Planned
    October 09, 2024 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Sep 2024

Partial System Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We have reports that some clients are unable to access the system. We are Investigating the situation and are working toward a resolution.

Partial System Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Service has been restored for most clients, we are continuing to monitor the situation.

  • Identified
    Identified

    The source of the problem has been identified and we are working towards a resolution. We expect the system to be back online by 11:00AM EST.

  • Investigating
    Investigating

    We are aware that some clients are experiencing problems trying to access the system. We are currently investigating this incident.

Planned Software Maintenance
  • Completed
    September 11, 2024 at 4:00 AM
    Completed
    September 11, 2024 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    September 11, 2024 at 1:00 AM
    In progress
    September 11, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    September 11, 2024 at 1:00 AM
    Planned
    September 11, 2024 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Aug 2024

Planned Software Maintenance
  • Completed
    August 14, 2024 at 4:00 AM
    Completed
    August 14, 2024 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    August 14, 2024 at 1:00 AM
    In progress
    August 14, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    August 14, 2024 at 1:00 AM
    Planned
    August 14, 2024 at 1:00 AM

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Experiencing System Interruptions
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Systems are operational and being monitored.

  • Investigating
    Investigating

    We are receiving reports that some customers are unable to access the system. We are currently investigating and will post updates as they become available

Aug 2024 to Oct 2024

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