Muni-Link - Notice history

All systems operational

Billing - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Service Orders - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Service Lines - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Notifications - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Customer Portal v1 - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Customer Portal v2 - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Datamart - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Authentication - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Liens/Loans - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Payment Providers - Operational

99.98% uptime
Aug 2024 · 99.99%Sep · 99.97%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Notice history

View current status

Oct 2024

Partial System Outage
ResolvedDegraded performance3 hours 10 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Access is restored. We are monitoring the system.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are receiving reports that some customers are having trouble accessing the system. We are currently investigating.

OCT9
Planned Software Maintenance
CompletedMaintenance2 hours
  • CompletedOctober 09, 2024 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 09, 2024 at 1:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 09, 2024 at 1:00 AMUTC

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Sep 2024

Partial System Outage
ResolvedPartial outage38 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We have reports that some clients are unable to access the system. We are Investigating the situation and are working toward a resolution.

Partial System Outage
ResolvedPartial outage22 hours 39 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Service has been restored for most clients, we are continuing to monitor the situation.

  • IdentifiedUTC

    The source of the problem has been identified and we are working towards a resolution. We expect the system to be back online by 11:00AM EST.

  • InvestigatingUTC

    We are aware that some clients are experiencing problems trying to access the system. We are currently investigating this incident.

SEP11
Planned Software Maintenance
CompletedMaintenance3 hours
  • CompletedSeptember 11, 2024 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 11, 2024 at 1:00 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 11, 2024 at 1:00 AMUTC

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Aug 2024

AUG14
Planned Software Maintenance
CompletedMaintenance3 hours
  • CompletedAugust 14, 2024 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressAugust 14, 2024 at 1:00 AMUTC
    Maintenance is now in progress
  • PlannedAugust 14, 2024 at 1:00 AMUTC

    Software maintenance is planned for this time. There should be no downtime during this maintenance.

Experiencing System Interruptions
ResolvedPartial outage46 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Systems are operational and being monitored.

  • InvestigatingUTC

    We are receiving reports that some customers are unable to access the system. We are currently investigating and will post updates as they become available

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Aug 2024 to Oct 2024

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